TERMS AND CONDITIONS

LIABILITY: We are only acting as agents for various contractors (hotels, bus companies, airlines, ferries etc.) and are therefore in no way responsible for the fulfilment of their obligations, nor are we to be held liable for accidents, delays, losses etc. The liability of all these contractors remains unprejudiced. Right is also reserved to program changes and alterations as well as substitution of services listed above, when and where necessary, without prior notice. Interra Reisen reserves the right to cancel the tour if minimum participation is not reached. Conditions accepted upon booking.
Herewith I confirm my booking and in case of cancellation there are fees to be paid. Interra Reisen advices travel insurance to cover cancellation, luggage, health, etc. I authorize Interra Reisen to charge my credit card for the total costs of this tour. 

Payment: For bus tour packages: credit cards will be charged 30 days prior to departure. Within 30 days prior to departure, credit cards will be charged immediate! For flight tour packages: credit cards will be charged 65 days prior to departure. Within 65 days prior to departure, credit cards will be charged immediate! 

Single room supplement:

Single persons booked on “share basis” must pay single room supplement if no share is available. The single room supplement will be charged after the tour. Share basis means double or triple occupancy.

 

Cancellation policy:

The cancellation policy is stated on each tour brochure. 

Booked tour gets cancelled:

Please note, that your credit card only will be charged if a tour is confirmed. We reserve the right to cancel a tour if the required minimum participation is not reached. If we have to cancel a tour, we try to contact you immediately via phone or e-mail. You will not have to wait until a certain amount is refunded on your credit card account. In general we recommend to reconfirm your booked tour 3 days prior to departure!

Website BOOKINGS

Please note that we only check website BOOKINGS during our business hours, Monday - Friday from 9:30am – 6:00pm. we Then email a confirmation with your travel document. For bookings at the day of departure, please contact us in case you didn't receive an email reply within 2 hours. if you didn't receive any confirmation by email, please contact our office during business hours!